1. Privacy Policy
1.1 Thank you for visiting our website and sharing information with us to complete your purchase, and/or for us to communicate with you. Wayside Herbal Tea is part of Curiosity Research Ltd which delivers herbal education, research and consultancy services. The founder owner is Dr Vivien Rolfe. This privacy policy explains how we collect, use and disclose any personal information we collect about you during the course of our business including when you use our websites. We will not use or share your information with anyone except as described in this Privacy Policy.
2. The type of personal information we collect
2.1 We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, your name and contact details such as an email address and phone number).
3. How we get the personal information
3.1 Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You have contacted us via our contact form
- If you respond to any feedback requests on our websites or services
- When you place an order with us.
4. Why we have it
4.1 We collect this information so we can respond to your queries and comments, and to develop a proposal for a service for you, or to deliver your order via a third-party postal service.
4.2 We collect this information to deliver a service and to stay in touch with you if you agree to inform you about other products and services we offer that we believe may be of interest to you.
5. Website and cookies
5.1 The websites CuriosityResearch.uk and WaysideHerbalTea.com are WordPress.org installations and use cookies to collect non-personally identifying information relating to the type of web browser, device, date and time of each visitor. This is for the web analytics to better understand how the site visitors are using the website.
5.2 WordPress.org also collects Internet Protocol (IP) addresses but does not use such information to identify its visitors. These again are used for web analytic purposes.
5.3 We will not share your information with any other company for any purpose.
6. How we store your personal information
6.1 Our website and services comply with the UK General Data Protection Regulation (UK GDPR, 1st January 2021).
6.2 Your personal data will be securely held on an encrypted computer/hard drive, or securely stored in the cloud. Your data will be destroyed 12 months after the service we have provided to you has been completed and all payments have been received by us.
6.3 If we both agree that our services may be relevant to you in the future, you will be invited to consent to us contacting you for this purpose. We will ask you to confirm this in writing or by an email tick box.
6.4 We regard the security of your personal Information with high importance, but no method of transition over the internet or method of storage is completely without risk.